- We offer a 3 month warranty for manufacturing defects.
- Please ensure you thoroughly read the product description to ensure the boot you purchase is suitable for your industry. Our boots possess unique qualities designed for specific uses. Some may not be suitable for heavy-duty work or be waterproof.
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Requirements:
- Please send the boots back to us and we will be sure to send a new pair
- Please submit photos while requesting an exchange using this link: Returns
- Be sure to describe with as much detail as possible what the manufacturing defect is
I have been wearing Cebu boots since the mid 19850's. Once I began wearing Cebu boots, I have never purchased any other brand. They are comfortable right out of the box. Nearly 40 years, I have recommend them to many people throughout my career. I personally don't plan on using anything else. If you have never tried them, I suggest you give them a chance.
The boots look good, the only issue i have is that they are not made the same for both boots. Its like the left one is shorter maybe. Or the boot wasn't stretched right. The left side hurts the back of my foot to wear them. I will be paying to have them stretched, if it fixes issue I will update this.
Hi! We’re really sorry to hear about the discomfort you’re experiencing. This is definitely not the experience we want for you. If the issue persists after stretching, please don’t hesitate to contact us—we’d love to help make it right.